At Lovable Antiques Ltd, care is taken to ensure all acquisitions arrive safely.

1. Shipping Locations & Rates

The majority of our curated collection, including porcelain, glassware, lighting, and small decorative objects, is shipped worldwide with complimentary shipping. Items of significant size, weight, or requiring specialist handling may incur additional shipping charges.

United Kingdom: Standard items are dispatched within 1–3 working days via Royal Mail Tracked & Signed.

United States & International Destinations: Standard items are dispatched within 1–3 working days via Royal Mail or a trusted courier service.

For shipments to the United States with a value of under US$2,500, import duties, taxes, and customs clearance are included within the selected shipping service. For shipments with a value of over US$2,500, buyers may choose, where available, between shipping services with duties and taxes included or excluded at checkout.

The same shipping options are available for many international destinations. If your preferred shipping or customs option is not displayed at checkout, or if you require a tailored shipping solution, please contact us before placing your order. We are happy to customise the shipping arrangements to suit your requirements and provide the most appropriate shipping option where possible.

Where applicable, and where an item qualifies as an antique over 100 years of age, Lovable Antiques Ltd will declare the item accordingly on the accompanying customs documentation. In certain jurisdictions, including the United States, this classification may reduce or eliminate import duties; however, the final assessment remains solely at the discretion of the relevant customs authority and cannot be guaranteed.

Lovable Antiques Ltd cannot be held responsible for customs duties, taxes, brokerage charges, clearance procedures, import delays, or other matters arising from the customs process. By placing an order, you acknowledge responsibility for any applicable charges not included within your selected shipping service.

Questions?

If you have any questions regarding shipping, customs, or delivery, before or after your purchase, please don't hesitate to contact us at enquiries@lovableantiques.com. We are always happy to assist.

Tracking: A tracking reference is provided by email upon dispatch of your order.

2. Furniture Logistics & Regional Delivery UK mainland, Ireland and Scotland

Furniture can be delivered throughout the UK mainland, Scotland, and Ireland. The applicable delivery charge is shown by delivery zone below.

Delivery Rates & Zones

Zone 1 (Local & Regional): Up to £100 (calculated at checkout based on item value)

Zone 2 (Mid-Distance UK Mainland): £150 Flat Rate

Zone 3 (Outer UK Mainland): £200 Flat Rate

Scotland & Ireland: £300 Flat Rate

In-Person Collection

Buyers are welcome to collect furniture directly from our studio. When personal collection is arranged, no shipping charge applies.

To avoid shipping charges at checkout, please contact enquiries@lovableantiques.com before placing your order so we can arrange an alternative payment method.

If an order is placed online and personal collection is subsequently arranged, any shipping charge paid at checkout will be refunded once the collection appointment has been confirmed.

3. International Furniture Logistics (Pamono & Bespoke Services)

For furniture acquisitions outside the United Kingdom, specialist international freight is available through our partnership with Pamono.

Pamono Specialist Delivery

International logistics are managed through the Pamono platform, providing access to their global network of specialist furniture couriers, professional export timber crating, and comprehensive transit insurance.

Express International Delivery

Buyers requiring expedited delivery may request a bespoke quotation for express international shipping arranged directly through our studio.

Third-Party Logistics

Buyers may also arrange their own international courier. In these instances, the buyer assumes full responsibility for collection, insurance, export requirements, and safe transportation from our studio.

4. Logistics FAQ

Who handles international furniture shipping?

International furniture is typically transported through Pamono's network of specialist furniture couriers unless express delivery or third-party logistics have been arranged.

Are Pamono shipments insured?

Yes. All furniture transported via Pamono's specialist logistics network is fully insured from the United Kingdom to its final destination.

Why is timber crating required?

International furniture shipments require professionally constructed export timber crates to protect antique structures, delicate finishes, and original historical patinas throughout transit. A specialist logistics team coordinates collection and provides full tracking information.

5. Delivery Timeframes

Small Items: Dispatched within 1–3 working days.

Large Furniture: Dispatched via specialist furniture couriers. Estimated delivery within the UK mainland is 3–14 working days. International delivery times vary depending on destination, customs procedures, and export crating requirements.